Cognosos values our customers and website visitors, and we want to help you understand how we collect, use, or disclose personal information when using our platform, mobile application, or when visiting and interacting with our corporate website.

Cognosos solutions include a mobile application and cloud-based platform that can only be accessed upon request when the product is made available to professional users who are contracted with us to provide access to our location intelligence solution.

To enable access or provide requested information while using our service, we may require you to provide us with certain personally identifiable information, including but not limited to:

• username,
• corporate location information and affiliation
• email address

The Cognosos corporate website (Cognosos.com) may collect information that is provided by visitors when they register for information on the website,  microsites we host, on our social media, or subscribers to our newsletter. That information includes but is not limited to:

• First and last name
• Address
• Phone number
• Organization
• IP address

 How long do we keep your personal information?

We store your personal information in a form that permits us to identify you, for no longer than is necessary for the purpose for which the personal information is processed. Any data that is no longer in use will be deleted on a schedule set by Cognosos or upon request.

Analytics.

Our platform uses analytics tools and other third-party technologies, such as Google Analytics to collect non-Personal Information in the form of various usage and user metrics when you use our site as well as any personal data you enter when you fill in a form or use autofill to enter the information you provide.

These tools and technologies can collect and analyze certain types of information, including IP addresses, browser type, device, and software identifiers, referring and exit URLs, onsite behavior and usage information, feature use metrics and statistics, usage and demographics, and other similar information.

Please review the privacy policies of these third-party technologies to understand how the data is used on their sites.

Log Data

We collect log data whenever you use our solution to enable us to use that data for system diagnostics on our platform. This Log Data may include information such as your device’s Internet Protocol (“IP”) address, device name, operating system version, the configuration of the platform or app when utilizing our service, the time and date of your use of the service, and other statistics. Any data that is no longer in use will be deleted on a schedule set by Cognosos or upon request

Cookies

A cookie is a small text file commonly used as an anonymous unique identifier. Session cookies make it easier for you to navigate the website and expire when you close your browser. Tracking cookies remain longer and help in understanding how you use the Website and are used to enhance your user experience. These are sent to your browser from the website that you visit and are stored on your device’s internal memory.

Cognosos services do not use these “cookies” explicitly. However, some parts of the platform or mobile application may use third-party code and libraries that use “cookies” to collect de-identified information to improve the Cognosos platforms and applications’ user experience and services. 

Links to Other Sites

Please note that our corporate site and platform may contain links to other sites maintained by third parties. We are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our platform or corporate site and to read the privacy statements of any other site that collects personal information

Children’s Privacy

Cognosos solutions are not directed for use by children under the age of 13. In the unlikely case, we discover that a child under 13 has provided us with personally identifiable information we immediately delete this information from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at

 Cognososdataprivacyofficer@cognosos.com  

California Residents

If you are a California resident, you have the right to obtain certain information about our collection and use of your personal information over the past twelve (12) months, including the categories of personal information we collect; the categories of sources of personal information we collect; our business purpose for collecting or sharing that personal information; the specific personal information we have collected about you. You also have the right to request that we delete your personal information subject to certain exceptions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Please review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@cognosos.com